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Insurance World Challenges 2017

June 15 - June 16

Insurance World Challenges 2017 is a major international conference that will bring together leading exponents from the insurance industry in Spain and abroad in order to share, discuss and reflect on future challenges and trends faced by the sector on a global leve


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Media Partners

With the most prestigious business schools support

Insurance World Challenges 2017 is a major international conference that will bring together leading exponents from the insurance industry in Spain and abroad in order to share, discuss and reflect on future challenges and trends faced by the sector on a global level.

International experts will share their knowledge and the best practices on the challenges posed by the digital age, innovation and talent, among other topics.

We will discuss how the insurance industry can leverage the implementation of blockchain technology to strengthen key issues for organisations (effective detection of fraud, simplification of underwriting processes, etc.)

We will see how the IoT – Internet of things – impacts and provides opportunities for the insurance industry. There are three types of technologies that will have an impact on the industry: connected ecosystems, integrated technologies and smart devices. The connected environment and its data will help the industry cut down on costs, adjust forecasts, boost customer loyalty, create new value-added services and streamline pricing in line with the individual’s profile.

By 2020, according to predictions from numerous studies, more than 7 million individuals and businesses and over 35 billion devices will be connected to the Internet. Connectivity will be the norm and many objects will ‘come to life’, connecting up with others and subsequently exchanging data and integrating intelligence into processes. A new world is emerging, the digital world, where the boundaries between the physical and the virtual are becoming blurred, and new business opportunities and models are being created to seize the value of combining people, processes and things. It is the era of digital business.

Another of the key issues for the insurance industry is cybersecurity, which is not just a need arising from the increasing connectivity of the devices we use, but also an opportunity to strengthen the competitive advantage of companies by offering more secure products and services to help them stand out above the rest.

Internet connectivity and artificial intelligence have boosted the possibilities of optimising processes, developing products and gaining cutting-edge features. What’s more, the ability of these systems to collect and process data thanks to sensing technologies and big data analytics is triggering the advent of associated businesses.

The cybersecurity industry in Spain and in Europe is a strategic sector both security-wise and for promoting the economic and social development of the information society.

According to the latest data (ICEA), the ‘health & wealth’ insurance sector already has more than 11 million customers in Spain. Around the world, governments, health systems, insurers and consumers are in a persistent quest to find a balance between meeting the growing demand for healthcare services and reducing the costs of them.

We will see how digital innovations open up new possibilities for diagnosis and treatment, increase the efficiency of processes and cut down on costs. Technological advances connect developed markets with emerging markets and with all agents involved in the value chain of healthcare.

What impact will this unstoppable flow of technological innovation have on healthcare providers? How does digital business impact hospitals and clinics? Is the healthcare industry ready for this new wave of technologies? How can they be leveraged to be a leader in the future?

InsurTechs are accelerating digital transformation and contributing to an overhaul of the insurance industry. At “InsurTech Pitch Market” we will have the opportunity to meet InsurTechs that are making inroads into the market.

Customer demands, the evolution of technology and the emergence of new players are challenging the status quo in the insurance industry. According to the consulting firm everis, these trends have led to the creation of the InsurTech ecosystem, made up by insurance companies, technology multinationals and startups, which in 2015 registered investments of 3.1 billion dollars into new companies, 750% more than in 2013.

everis also says that although insurance wasa very traditional industry, it has evolved over the last two years and there will be major changes over the next few years.

The 2016 InsurTech Panorama  report, conducted by the consulting firm, indicates that the new scenario has been driven primarily by startups such as the German company Friendsurance and the US-based PolicyGenius, defying the traditional business model with a tailor-made offer and a close relationship with customers. What’s more, they compete with a low cost structure thanks to the use of technology.

We will be joined by “Junior Achievement, empowering new generations”.

Junior Achievement is the largest non-profit organisation dedicated to entrepreneurship education for young people.

The Junior Achievement programmes start in primary education and continue through secondary school, post-16 education, vocational training and university using their “Learning by Doing” methodology.

A process and a progressive impact of entrepreneurial experience, in which the work of volunteers and teachers, together with the quality of content, is key to educating the student. The knowledge, skills and attitudes that students acquire throughout this learning process mainly have an impact on 3 areas: entrepreneurship, work readiness & career guidance, and financial education.

We will talk about Innovation and Talent, as according to Bruno Abril, Global Head of Insurance at everis, “the factor that decisively marks the successful path of innovation is talent: how companies compete to acquire the best talent is undoubtedly a key factor in their success”.

Building communities where relating with talent, using technology to streamline talent identification processes and shifting the concept of “retention” to talent connection as a key development factor, are just some of the challenges that companies will face in the future.

The conference is relevant for the entire insurance industry in its need to understand transformation to develop appropriate levers for growth, innovation, customer trends, digitisation and new leadership talent skills.

Aimed at CEOs, talent and HR managers, insurance brokers and agents, directors of insurance institutions, directors and heads of strategy and business development, innovation, distribution channels, bancassurance, alliances and insurance, retail & branch networks, product and service development/innovation, risk management, customer relationship and segmentation, or sales and marketing.

It is a unique opportunity to take part in a networking event where international experts will meet to exchange experiences and map out the transformation of the insurance industry of the future.

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Your Company can sponsor this event. Contact with us for further information.

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Day 1
Day 2
16:00 - 16:15
Innovation in Insurance – State of the art (Plenario Room)
Ángel Gutiérrez Borjabad
Everis Partner
16:00 - 17:30
Company Workshops
Digital processes in Insurance. Gistek Insurance Solutions. Escudo Room.
Social Networks for interaction between clients and insurance intermediaries. Hearsay Systems. Comendador Room.
Nacho Viloch
Manager de Eventos y Actividades de innovación de BBVA
Jordi Morales
Social Network Analyst
16:15 - 17:15
Insurtech Pitch. Bloque 1 (Plenario Room)

InitHealth  ShiftTechnologyWeb  weanalyze-web BlinkWeb SignaturitWeb

Alfonso Urien
Everis NEXT Manager
17:15 - 18:15
Insurtech Pitch. Bloque 2 (Plenario Room)

HeygoWeb GISTEK insurance solutionsMondo Mediktor   Forcemanager

Alfonso Urien
Everis NEXT Manager
18:15 - 18:45
The client in the new ecosystem
José Manuel Cerrato
Insurance Leader Salesforce Iberia
18:45 - 19:00
Competitive intelligence (Plenario Room)
Toni Salom
CEO at Vecdis Tecnogestión
19:00 - 19:30
Innovation serving people and Cross-border generation (Plenario Room)

Micro-company projects led by young people aged between 15 and 19


Blanca Narváez Vega de Seoane
General Manager Junior Achievement Spain
Xavier Tuduri
CEO of ServiZurich
19:30 - 20:30
Robotics and artificial intelligence: the limits of consciousness
Jose Luis Cordeiro
Engineer and founding professor of Singularity University in Silicon Valley
08:45 - 09:00
Luis Badrinas
CEO Community of Insurance
09:00 - 10:15
The talent of the future
Josep Santacreu
CEO of DKV Seguros
Beatriz Valenti
Head of Zurich Commercial Insurance in Spain
Marcus Downing
Senior Client Partner/EMEA Finance Market Leader Korn Ferry Hay Group
Flora García Mesa
Head of People partner everis
10:15 - 10:30
Mediated or direct channel?
Alejandro Romero
Salesforce RVP for Financial Service and Insurance sectors
10:30 - 10:45
Empowering Insurance Advisors to be High-Tech and High Touch
Olivier Maire
EMEA Managing Director Hearsay Systems
10:45 - 11:00
Empowering trustworthy people to build a fairer world
José Ignacio Fernández
Co-founder & CTO at Traity
11:00 - 11:15
BlockChain applications for underwritting
Alex Puig
CEO Digital Currency Summit, Fintech
11:15 - 11:30
María Barandiarán
11:30 - 12:00
Coffee Break
12:00 - 13:15
The levers of transformation for changing health models
12:15 - 12:30
From illness to health
Angel Garijo
Senior Advisor Lambda Soluciones de Gestión
12:30 - 12:45
From Activity to Value
Jordi Varela
MD. PhD. Specialized in Family Medicine.
12:45 - 13:00
IoT from walls to ubiquity
Juantxo Guibelalde Folch
Responsible for Business Development IoT at Everis
13:00 - 13:15
Juan Ruiz, Francisco. J,
General brand manager of the DKV Seguros Spain
13:15 - 14:15
The talent and mechanisms of creativity
José Antonio Marina
Philosopher, Writer and Pedagogue
Closing remarks
Carlos Biurrun
Founder of Community of Insurance
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