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Insurance World Challenges 2018

March 15

Insurance World Challenges 2018 is a major international conference that will bring together leading exponents from the insurance industry in Spain and abroad in order to share, discuss and reflect on future challenges and trends faced by the sector on a global level.



Insurance World Challenges 2018 is a major international conference that will bring together leading exponents from the insurance industry in Spain and abroad in order to share, discuss and reflect on future challenges and trends faced by the sector on a global level.

International experts will share their knowledge and the best practices on the challenges posed by the digital age, innovation and talent, among other topics.

We will discuss how the insurance industry can leverage the implementation of blockchain technology to strengthen key issues for organisations (effective detection of fraud, simplification of underwriting processes, etc.)

We will see how the IoT – Internet of things – impacts and provides opportunities for the insurance industry. There are three types of technologies that will have an impact on the industry: connected ecosystems, integrated technologies and smart devices. The connected environment and its data will help the industry cut down on costs, adjust forecasts, boost customer loyalty, create new value-added services and streamline pricing in line with the individual’s profile.

By 2020, according to predictions from numerous studies, more than 7 million individuals and businesses and over 35 billion devices will be connected to the Internet. Connectivity will be the norm and many objects will ‘come to life’, connecting up with others and subsequently exchanging data and integrating intelligence into processes. A new world is emerging, the digital world, where the boundaries between the physical and the virtual are becoming blurred, and new business opportunities and models are being created to seize the value of combining people, processes and things. It is the era of digital business.

Another of the key issues for the insurance industry is cybersecurity, which is not just a need arising from the increasing connectivity of the devices we use, but also an opportunity to strengthen the competitive advantage of companies by offering more secure products and services to help them stand out above the rest.

Internet connectivity and artificial intelligence have boosted the possibilities of optimising processes, developing products and gaining cutting-edge features. What’s more, the ability of these systems to collect and process data thanks to sensing technologies and big data analytics is triggering the advent of associated businesses.

The cybersecurity industry in Spain and in Europe is a strategic sector both security-wise and for promoting the economic and social development of the information society.

According to the latest data (ICEA), the ‘health & wealth’ insurance sector already has more than 11 million customers in Spain. Around the world, governments, health systems, insurers and consumers are in a persistent quest to find a balance between meeting the growing demand for healthcare services and reducing the costs of them.

We will see how digital innovations open up new possibilities for diagnosis and treatment, increase the efficiency of processes and cut down on costs. Technological advances connect developed markets with emerging markets and with all agents involved in the value chain of healthcare.

What impact will this unstoppable flow of technological innovation have on healthcare providers? How does digital business impact hospitals and clinics? Is the healthcare industry ready for this new wave of technologies? How can they be leveraged to be a leader in the future?

InsurTechs are accelerating digital transformation and contributing to an overhaul of the insurance industry. At “InsurTech Pitch Market” we will have the opportunity to meet InsurTechs that are making inroads into the market.

Customer demands, the evolution of technology and the emergence of new players are challenging the status quo in the insurance industry. According to the consulting firm everis, these trends have led to the creation of the InsurTech ecosystem, made up by insurance companies, technology multinationals and startups, which in 2015 registered investments of 3.1 billion dollars into new companies, 750% more than in 2013.

everis also says that although insurance wasa very traditional industry, it has evolved over the last two years and there will be major changes over the next few years.

The 2017 InsurTech Panorama  report, conducted by the consulting firm, indicates that the new scenario has been driven primarily by startups such as the German company Friendsurance and the US-based PolicyGenius, defying the traditional business model with a tailor-made offer and a close relationship with customers. What’s more, they compete with a low cost structure thanks to the use of technology.



The conference is relevant for the entire insurance industry in its need to understand transformation to develop appropriate levers for growth, innovation, customer trends, digitisation and new leadership talent skills.

Aimed at CEOs, talent and HR managers, insurance brokers and agents, directors of insurance institutions, directors and heads of strategy and business development, innovation, distribution channels, bancassurance, alliances and insurance, retail & branch networks, product and service development/innovation, risk management, customer relationship and segmentation, or sales and marketing.

It is a unique opportunity to take part in a networking event where international experts will meet to exchange experiences and map out the transformation of the insurance industry of the future.

Your Company can sponsor this event. Contact with us for further information.

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08:00 - 09:00
08:50 - 09:00
Luis Badrinas
CEO Community of Insurance (Moderator)
09:00 - 09:45
Panel Discussion “Blockchain, the intelligent revolution of the internet”
Roberto Fernández Hergueta
Head of Emerging Digital Business at everis (NTT Data company
Silvia Leal
Expert in e-leadership and innovative energy
Calogero Scibetta
Head of Business Development Everledger
Montse Guardia (Moderadora)
Director Digital Challenge at Banco Sabadell
09:45 - 11:15
Show & Tell Sessions
Elena Diez Lorenzana (Moderator)
Innovation Manager Everis
11:10 - 11:15
Insurance Innovation Biscuit from Singapore
Nacho Viloch
Generator of contents on Innovation and Digital Transformation
11:15 - 12:00
Networking Break
12:00 - 12:45
Panel Discussion “The disruption of insurance distribution in a hyperconnected world”
Carlos Ordóñez
Digital Director, Everis (Speaker and Moderator)
Carlos Palos
Director of Sales and Distribution, Zurich Group Spain
Óscar Macià
Co-founder & CEO, ForceManager
Jordi Rivera
CEO, Grupo DAS
José Ignacio Álvarez Ortiz
Director - EMEA Digital & Business Innovation, Oracle
12:45 - 14:00
Show & Tell Sessions
Stefano De Liguoro (Moderator)
Head of Digital & Direct Business, Zurich
14:00 - 15:30
Networking Lunch
15:30 - 16:15
Panel Discussion “Contribution of technology in the improvement of wellness”
Julio Lorca
Director of Development at DKV Seguros
Javier Goikoetxea
Grupo Next CEO & Founder. Working on his PhD entitled "Big Data applied to Monetisation"
Marta Sanchez Tocino
Innovation, Transformation and Product at BBVA Seguros
Jose Luis Calvo Salanova
Director of Cognitive Computing at Sngular
Carlos Biurrun (Moderador)
President and founder of Community of Insurance
16:15 - 17:30
Show & Tell Sessions
Óscar Paz (Moderator)
AXA Opensurance Leader
17:30 - 19:30
Networking Open Bar
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Registration includes attendance at the event sessions, coffee break and lunch at the Royal Tapestry Factory, documentation from the event and a Certificate of Attendance.

Registration fee €425 + 21% VAT (total €514.25 including VAT)

Early-bird registration until January 31: €255 + 21% VAT (€308.55 total). Sign up now with the discount.

Collaborating Organisation: €1,000 + 21% VAT (€ 1,210 total including VAT), which entitles you to:

  • Corporate branding on billboards and promotional adverts about the event.
  • 5 invitations to attend the conferences
  • 5 invitations to Coffee Break, Business Lunch and Networking Opening Bar
  • Broadcast on social networks
  • Logo on website, signage and photocall

Contact person: Kevin Biurrun | Tel: 0034 626 291 054 | kevin.biurrun@communityofinsurance.com

Cancellations made up to 7 days before the event, until March 8, will be entitled to full refund. As of March 9, no refunds will be issued. Substitutions can be made with another person from the same company.


Community of Insurance
+ 34 931 702 769 | + 0034 639179931


Real Fábrica de Tapices
Calle Fuenterrabía, 2
Madrid, Madrid 28014 Spain
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914 34 05 50